Field reps promise stock because dealers push for yes. Godown staff say no after the order is written. The dealer remembers the rep lied — even when the rep guessed.
Available stock is not full ERP sync on day one. It is a defined quantity the rep may sell against — by SKU and fulfilling godown — updated on a rhythm finance trusts.
WhatsApp stock checks fail at scale
- Double promise — two reps sell the same last cartons
- Stale count — morning stock, afternoon dispatch gap
- Wrong godown — branch A stock, branch B promise
- Reserved stock not visible — festival allocations hidden
- No audit when dealer escalates
Define “available” explicitly
- On-hand minus reserved minus QC hold
- Which godowns feed which beats
- Refresh cadence — hourly peak, daily normal
- What happens when available is zero — suggest alternate SKU or date
- Who may override — logged, rare
Pair stock with price book
Correct price on unavailable stock still loses the visit. Dealers forgive delay more than a bait-and-switch on availability.
Metrics ops should watch
- Orders cancelled post-confirm for stock
- Override count on zero-available lines
- Time from booking to dispatch failure
- Dealer repeat order rate after a stock miss
B2Bhaarat helps teams publish catalogs with stock context reps can see before they confirm — so the promise matches the godown.
Frequently asked questions
What is available stock for field sales?
Available stock is the quantity a rep may promise at booking — usually on-hand minus reserved and hold stock, by SKU and fulfilling godown. B2Bhaarat helps publish this on the catalog or booking screen so reps stop guessing on WhatsApp.
How do distributors reduce stock promise failures?
Define available quantity clearly, show it where orders are booked, refresh on a trusted cadence, and log overrides. B2Bhaarat helps teams start with top SKUs rather than waiting for perfect ERP sync.
Does B2Bhaarat show godown-level stock to field reps?
B2Bhaarat supports stock context on catalogs and booking workflows so reps see availability aligned to the godown that fulfils their beat — ask Customer Success about your inventory integration phase.
